Shipping Policy
AT APIARY MADE, WE WANT YOU TO LOVE YOUR PRODUCTS AND SO OUR PRIORITY IS TO MAKE SURE YOU ARE HAPPY WITH YOUR PURCHASES.
We will do everything we can to help ensure that you are satisfied. That said, if you have any questions or issues, please contact us at info@apiarymade.com.au.
All orders are shipped regular (not express) by AusPost from our warehouse. Express shipping option is available for an addition of $5.00 (tracked).
Apiary Made offer free shipping for beeswax wraps within Australia. Tracking is not guaranteed with this option.
Shipping fee: $10 under $75 spend, free over $75
Metro: 1-3 business days
Regional: 3-7 business days
NEW ZEALAND
All orders are shipped by AusPost from our warehouse.
Shipping fee: $10 under $75 spend, free over $75
All regions: 5-10 business days
ALL OTHER COUNTRIES
All orders are shipped regular by DHL.
Shipping costs will be calculated at checkout depending on weight and destination.
How Do I Track My Order?
You’ll receive an email with tracking link when we ship your order. For international orders if you require insurance or tracking please let us know and we will advise of any extra cost.
Processing Times
All orders are processed within 24-48 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Times
Please use the table below for shipping time estimates based on your location. All orders are shipped from Melbourne, Australia.
COUNTRY - SHIPPING TIME
AUSTRALIA - 2-7 DAYS
NZ - 2-7 DAYS
UK - 5-15 DAYS
USA - 5-15 DAYS
CANADA - 5-15 DAYS
EUROPE - 10-20 DAYS
ASIA - 10-20 DAYS
REST OF WORLD - 10-30 DAYS
*TRACKING: All items are sent via tracked, registered post (AusPost for Australia, DHL for rest of world)
**Days = Business Days
Apiary Made is not responsible for any delays incurred due to international customs issues nor any additional fees or taxes your country may require.
If you would like insurance and tracking for your order in the rare occasion your parcel is lost, please let us know and we can let you know the extra cost for shipping.