GEt IN TOUCH

We would be delighted to hear from you and help with any questions or queries, so please feel free to send us an email and we will endeavour to get back to you as soon as we can.  

3 Edgar Avenue
Wonga Park, VIC, 3115
Australia

+61 405 221 350

Apiary Made creates handmade lifestyle, health and skincare products that are derived from, and celebrate, the beautiful and health yielding produce of the beehive. 

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Returns Policy

Our aim at APIARY MADE is to ensure you LOVE your products. We take exceptional care in blending our products and packaging them for you, however if there is any type of problem with your order we would love you to get in touch with our Founder, Celeste, directly by emailing her at celeste@apiarymade.com.au and she will do all she can to sort it out for you. 

RETURNS & EXCHANGES

If you have found that something is not right with your order, Apiary Made will do all we can to fix it for you. If there is a problem with your item, please just send it bacn unopened to:

If you have ordered the wrong product, please return the product unopened to our address below. We will gladly refund your order if there's a mix up with your order. 

We will gladly replace and damaged or defective items immediately or refund the original purchase price. Please send a detailed note within seven days of delivery to me direct at celeste@apiarymade.com.au and I will take care of it for you. No refunds or returns will be accepted following the seven days notice period after delivery.

Once your return is received, we will send you an email to notify you that we have received your returned item and a refund will be processed. Return mail costs are the responsibility of the customer.

 

Please ship returns and exchanges to:

Apiary Made

16 Fulford Rd,

Wonga Park,

Victoria 3115               

Australia

 

CANCELLATIONS

After you place an order, you may cancel it at any time prior to receiving a shipment confirmation. To cancel an order prior to shipment, please email info@apiarymade.com.au. If your order is cancelled prior to shipment, you will not be charged. Cancellation requests will not be accepted once shipment has been confirmed.

INTERNATIONAL

If you are an international customer, please email info@apiarymade.com.au for all questions regarding returns or exchanges, as the policy may differ from that mentioned above.

WHOLESALE

If you are a wholesale customer, please email celeste@apiarymade.com.au for all questions regarding returns or exchanges, as the policy may differ from that mentioned above.